advertising
Link to jump to start of content The Seattle Times Company Jobs Autos Homes Rentals NWsource Classifieds seattletimes.com
The Seattle Times Business & Technology
Traffic | Weather | Your account Movies | Restaurants | Today's events

News, analysis and perspectives from the
technology team at The Seattle Times.
Have a news tip? Follow the links below to e-mail us.

All blogs and discussions:

Go

April 4, 2007

Clearwire's new call center

Posted by Tricia Duryee at 11:39 AM

Clearwire said yesterday it was opening up a new "technology service center," or what seems like a fancy name for a call center.

It will be located in Milton, Fla., and could hire more than 400 people, who will provide technical assistance to the Kirkland company's high-speed wireless broadband service.

Clearwire offers service in 36 metro markets covering more than 350 municipalities in 12 states including Florida, as well as Ireland, Belgium and Denmark.

It is the company's second support center, said Perry Satterlee, Clearwire's president and COO, in a statement.

"The opening of our second technical support center is part of our long-term business strategy to meet the growing customer demand for our simple, fast, portable, reliable and affordable wireless Internet service," he said.

I'm not so sure why they need so much assistance when the service claims to be so easy to use. Clearwire is purchased in a box and requires no installation or software downloads. Customers access the service by taking the modem out of the box, plugging it in and connecting the Ethernet cord to the customer's computer.

Share:    Digg     Newsvine

Tricia Duryee
Tricia Duryee
E-mail|Bio


Angel Gonzalez
Angel Gonzalez
E-mail|Bio


Kristi Heim
Kristi Heim
E-mail|Bio


Benjamin J. Romano
Benjamin J. Romano
E-mail|Bio


Mark Watanabe
Mark
Watanabe

E-mail|Bio

Marketplace

advertising

advertising