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April 4, 2007

Speakeasy buy leaves some users smarting

Posted by Kim Peterson at 3:19 PM

Has the Speakeasy/Best Buy shock worn off yet? People were not happy with the news last week that Best Buy is acquiring the popular Seattle-based ISP. At least, if some of the Web forums are to be believed.

Over on Digg, responses to the news were almost completely negative.

Speakeasy "customers are the exact sort (highly technical with long-term internet experience) that will refuse to deal with Best Buy and leave in droves," wrote one poster.

"In my dealings with Speakeasy, I've had nothing but good experiences, and can't think of a single negative comment I could make towards them," wrote another. "Unfortunately, I can't even come close to saying the same for Best Buy."

The tone was no different at Om Malik's site.

"I currently use SpeakEasy and plan to drop it like a hot tater next month - no WAY am I going to have Best Buy as my ISP," wrote one poster.

Wonder what kind of feedback Speakeasy is receiving from its customers these days?

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