Advertising

The Seattle Times Company

NWjobs | NWautos | NWhomes | NWsource | Free Classifieds | seattletimes.com

Business / Technology


Our network sites seattletimes.com | Advanced

Microsoft Pri0

Welcome to Microsoft Pri0: That's Microspeak for top priority, and that's the news and observations you'll find here from Seattle Times reporter Sharon Chan.

E-mail Sharon| RSS feeds Subscribe | Blog Home| Brier Dudley's Blog

February 26, 2008 3:06 PM

Microsoft says Windows Live outage issue is resolved for all customers

Posted by Benjamin J. Romano

Microsoft has just resolved today's widespread outage of its online services, Windows Live.

Here's a statement from the company, attributed to Samantha McManus, Windows Live product manager:

"Earlier today, an issue began that has caused some consumers worldwide to experience difficulty logging in to their Windows Live ID accounts. This issue has since been resolved and normal operations have been restored to all customers.

"The issue purely impacted the log-in process for customers and largely did not impact customers who were already logged in. Microsoft working quickly and aggressively to resolve the issue. Our customers have come to expect a high level of service reliability in their experience with Windows Live and we apologize for any inconvenience this particular issue has caused consumers.

"Microsoft customers experienced issues accessing various services that rely on Windows Live ID for authentication including Windows Live Hotmail, Windows Live Messenger and Xbox Live. We worked to identify the issue and have restored full normal operation to all of our customers. We do not have a specific number [of customers impacted] to share at this time. There is no danger of data loss or data compromise. It is important to note that the security and privacy of our customers was at no time compromised as a result of this issue."

I've asked for details on the number of users affected and what caused the Live ID system to go down. I'll post them if I get them.

Digg Digg | Newsvine Newsvine

Submit a comment

*Required Field



Type the characters you see in the picture above.

Recent entries

Jul 1, 08 - 11:45 AM
Microsoft buying natural-language search company Powerset

Jun 30, 08 - 05:16 PM
Report: Microsoft to cut Xbox 360 price ahead of big industry event

Jun 27, 08 - 03:52 PM
Gates send-off: Gates has had Ballmer's back from the beginning

Jun 27, 08 - 01:09 PM
Gates send-off: Photos

Jun 27, 08 - 11:48 AM
Gates send-off: Two guys and 90,000 employees

Advertising

Marketplace

Indian revives Scout and takes aim at Harleynew
The Indian Scout motorcycle, favored by stunt riders, has made a daring comeback, with some reviewers saying it's a serious competitor to Harley-David...
Post a comment

Advertising

Advertising

Categories
Calendar

July

Sun Mon Tue Wed Thu Fri Sat
    1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31    
Browse the archives

July 2008

June 2008

May 2008

April 2008

March 2008

February 2008

Bill Gates: His Legacy, His Future

Bill Gates

Bill Gates, who last week ended his full-time involvement with Microsoft, was often right. He made a career, a company and an industry by looking over the horizon.

From the tech blogosphere

More on Microsoft from the Seattle Times

Advertising

Buy a link here