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February 05, 2004

Beware of scam spam

Another email from eBay--or so it seemed. There was the familiar red, blue, yellow and green eBay logo: “Dear Sir or Madam,” the text began, “eBay Account Management regrets to inform you that your eBay account has been suspended…” It went on to ask for my credit card number and expiration, the code on the back and my personal identification number.

A scam, of course, run by varmints. eBay doesn’t send out messages like this--ever. But it was fun to note the mistakes that gave it away. The “Dear Sir or Madam,” for example. And the “regrets to inform you.” It reminded me of business letters when I lived in Hong Kong. American companies don’t write like that. This was British commonwealth, probably.

"If you have any questions,” it said, “or feel that this message has been delivered to you by a mistake please send your complaints to these emails,” and listed two addresses that were not eBay.com. Note also the phrase, “to these emails.” A computer company would have said “to these addresses.”

Then comes the clincher. The letter signs off, “Trully your.”

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Posted by Bruce Ramsey at February 5, 2004 10:16 AM



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