Advertising

The Seattle Times Company

NWjobs | NWautos | NWhomes | NWsource | Free Classifieds | seattletimes.com

Business / Technology


Our network sites seattletimes.com | Advanced

Brier Dudley's Blog

Brier Dudley offers a critical look at technology and business issues affecting the Northwest.

E-mail Brier| 206.515.5687 | Follow Brier on Twitter| Microsoft Pri0 blog| RSS feeds Subscribe | Blog Home

October 9, 2007 8:44 AM

With S3, Amazon calls out the fine print

Posted by Brier Dudley

The main shortcoming of Amazon's S3 online storage service - a cornerstone of its hot Web services platform - was that it didn't guarantee uptime through a service level agreement (SLA).

Companies used to such agreements were wary of storing crucial files with Amazon, limiting its appeal. The company hopes that will change with a new SLA, retroactive to Oct. 1, that services evangelist Jeff Barr announced on the Amazon Web Services blog:

We know that many of our customers, including a multitude of teams within Amazon, are using S3 in mission-critical ways and need a formal commitment from us in order to make commitments to their own users and customers.

The company will "commit to 99.9% uptime" and customers can apply for a 25 percent credit on their monthly bill if uptime falls below 99 percent. They can apply for 10 percent credit if uptime is between 99 percent and 99.9 percent.

Barr's advice:

As is the norm with agreements like this, there's some fine print and you should definitely read it yourself to learn more.

I wonder if the service assurance, combined with the cost and ease of use, will attract bigger companies to the service.

(I'm also waiting to see if Amazon blends S3 with its MP3 store somehow, giving consumers the option to buy and store music in an S3 vault that's accessible anywhere - and now most anytime - with a Web connection. The company wouldn't say if that's in the works when I asked while reporting Monday's column.)

Digg Digg | Newsvine Newsvine

Submit a comment

*Required Field



Type the characters you see in the picture above.

Recent entries

Mar 18, 08 - 12:00 AM
SourceLabs launches open-source support suite, new Linux play

Mar 17, 08 - 12:16 PM
Amazon pre-announces Microsoft's Vista SP1 ship date

Mar 17, 08 - 09:32 AM
A vision of the Web services future Microsoft is developing

Mar 14, 08 - 02:15 PM
MySpace goodies coming to WSJ, CTO says

Mar 13, 08 - 04:43 PM
Nanaimo gaga for Google

Advertising

Marketplace

Advertising

Advertising

Categories
Calendar

March

Sun Mon Tue Wed Thu Fri Sat
            1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31          
Browse the archives

March 2008

February 2008

January 2008

December 2007

November 2007

October 2007

Features

Video

Demo of the Week: TeachStreet.com

Share your thoughts!

Gadgets and games | Fun stuff I've written about lately includes Apple's iPhone, Hewlett-Packard's HDX laptop and Microsoft's Halo3. Also on the radar are new digital video boxes such as the Tivo HD and the Vudu.